FAQ - Frequently Asked Questions

Frequently Asked Questions

What are the delivery times?
Delivery times vary depending on your country. Generally, allow 7 to 15 business days for France and Europe.

Do you ship internationally?
Yes, we ship worldwide!

How can I track my order?
An email with your tracking number will be sent to you as soon as your package is shipped.

What payment methods do you accept?
We accept credit cards, Apple Pay, and Shop Pay for secure payment.

Is payment secure?
Yes, all transactions are encrypted and secure.

Can I return an item?
Yes, you have 14 days after receipt to contact us in case of a problem.

How do I initiate a return?
Contact us via our contact page, providing your order number.

How can I contact you?
Visit our contact page. We respond within 24 to 48 hours.